[Formulajones]

Originally Posted by grivera

28% is steep and I totally understand having to return the stuff but imagine if lots of folks do that - they can’t resell the items so I assume it eats into their bottom line one way or another and eventually it makes it hard on everyone else. It’s like Costco’s unlimited return policy- used to be for all items but many started buying TVs just for big sporting events and then returning. Now their return policy excludes TVs and computer/electronics with ECUs. I still see people dragging in old worn items bought years prior and beyond the reasonable life cycle for cash back. Sooner or later that will result in stricter limits

They cracked down here with the whole toilet paper debacle. Remember back when the beer flu hit and everyone was buying up all the toilet paper and paper towels? Well when that all settled down there was a return line at Costco that went around the building, all the people returning toilet paper they didn't need anymore.
Not only were these people ridiculous, Costco here had to put a stop to it and stopped accepting the returns. LOL

If the people were smart, they'd realize they would use it eventually anyway, or be a humanitarian for once and just donate some to charity or your local Goodwill. There are still other people that need it too. Bunch of thoughtless hoards.

I completely understand why business has to eventually put a foot down. To be honest, if I had a customer that kept coming back for this or that expecting refunds to a point it was becoming excessive, I'd probably tell him to start going somewhere else too.