What happened to me. Kept getting a letter from Verizon 'my device is not 5 g compatible ' Received this for couple months last year. Finally called in December. Like you trying to contact a big co. Finally got to talk to a man. He asked me what I had,I said my home phone, he said you need to do nothing. Ok. I use this smart phone alot .home phone rarely,since wife past. I wasnt getting any calls. So I called my home phone,'number not in service', huh. Called V a Indian sounding woman said nothing could be done. I had to buy 'their' phone for about $90.00 . So I called again to complain ,got a mgr,female she tried to help but my old number is gone I had for 44yrs. Everyone, businesses know that number. Anyway she said if I had let them know,when talking to that man(he messed up wrong info) I could have received 'free' 5g compatible equipment.GRR. I'm glad the creator gives good information.
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