Thread: Rockauto Rant
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Old 07-17-2026, 03:54 PM
Mr. G Mr. G is offline
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Join Date: Oct 2004
Posts: 604
Default Rockauto Rant

So I purchased a new Spectra fuel tank for the '70 T/A from Rockauto which stated they only had one in stock. It arrived a week later in the Spectra factory box with the filler neck sticking out, and no padding whatsoever. The box was flimsy as well as battered and when I removed the tank from the box, I counted no less than 10 dents in it, some which looked like it had been beat on with a hatchet. I contacted RA for a return, and they say they will refuse delivery unless the tank is sent back in the manufactures box placed inside a larger box that i must supply. So now RA wants me to protect the package for shipping as they should have done themselves when it was originally shipped. Now I keep quite a few boxes around but nothing nearly large enough for a gas tank and filler neck. So RA is making the return costly for me in terms of time and effort and money it terms of tracking down a box and acquiring which could have been avoided if they had made any effort to protect the shipment in the first place. Now i have to figure out if it is even worth the hassle as I will need to order another tank from someone else anyhow and what really burns me is that the only thing wrong with my original fuel tank is it has 2 small dents in it and no hatchet marks. When reading reviews of Rockauto, I see there are lots of unhappy customers with issues pertaining to returns and apparently you cannot speak to a real person there What a PITA!