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Old 11-16-2020, 08:13 PM
Murf Murf is offline
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Join Date: Aug 2000
Location: St. Marys Ks. U.S.A.
Posts: 1,487
Default Harland Sharp customer service.

I think most of us have a high opinion of H.S. products. I just wanted to give there customer service some recognition.

I’ve been chasing a valve train noise issue. I thought the rockers felt a little rough. I sent them in and they rebuilt 15 and replaced one. Total cost to me, $0. I was told I’d need to cover return shipping, which was fine. I received them today, shipped on their dime.

These rockers are probably 12 years old! I told Steve at H.S. this when I first called them. He said, “ Yeah, we were having some quality issues around that time.”

Great to see this kind of service and I thought a good review was in order.

Murf


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