I would operate the switch with your finger on the switch post first with the cable off. If both right and left work, it has to be the cable, lever, or some adjustment. If it doesn't work on both sides, the switch contacts themselves are the problem, or the sockets and bulbs, or wiring/connector to the switch. As far as keeping the cable on the switch post, I would push a tinermans clip over the post to keep the cable from falling off.
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