I prefer calling people, but here's the Ames contact information:
Customer Service
Email:
CUSTOMER.SERVICE@amesperf.com
Phone: (800) 421-AMES (2637)
Fax: (603) 363-7007
Hours of Operation:
Monday - Wednesday 8AM - 9PM*
*Limited staff from 6PM - 9PM
Thursday, Friday 8AM - 6PM
Saturday 9AM - 3PM