[Redfed]

I recently placed an online order with our sponsor. Two days later, I received an email that the part was backordered for 2 to 3 weeks and asked if that would be OK. I replied that would be no problem, and very shortly I received an email telling me the part would be sent as soon as it arrived. I compare this to my experience with another vendor, whom I called three times to check on an order status, and was finally told that one of the items two items was on BO. Had I not called, I would not have known the part wasn't going to make it with the original order until I saw the packing slip.

PY also responded quickly to an email regarding applicability of one of their parts. I'm still waiting on a response from the other vendor to the question emailed on August 25.

Great service, PY!