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Old 08-31-2011, 09:31 AM
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Join Date: Aug 2005
Location: Manitoba
Posts: 1,743
Default Summit Racing's Scott Esterle

I wanted to give some credit where credit is due. Scott went over and above what was required in a recent camshaft break-in issue. The parts were purchased some time ago and fell well outside Summit's warranty period but Scott stepped up and honoured the quality of the parts by offering a replacement.

The whole case was isolated and have never had problems with Summit brand parts before and feel that having a Pontiac guy that works at Summit provides us with a very high level of customer service. He corrected the problem so I can continue to be a Summit customer and will be doing so for a long time to come. I would also like to publicly thank him for taking the time to resolve this matter for me and doing so in such a timely fashion.

Bravo Scott!

Brent

 


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