Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product.

          
 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 03-23-2013, 04:42 PM
chevy1955 chevy1955 is offline
Member
 
Join Date: Jun 2010
Location: Panama City Fl
Posts: 35
Default Thanks Dave!

Thank you for putting me in touch with your 67 GTO grill housing manufacturer. Steve (Ames) explained the problem with the last production run and is shipping me a hand inspected pair. I understand it is impossible for your staff to open and inspect every item that passes through PY. However, blatant flaws should be picked off at the production line and not identified by the end user. Steve (Ames) informed me that most of the production problems are blamed on the third shift. In this case the problem was mold pull or shrinkage during cooling. They are starting another production run with the original GM molds, but did not want me to wait, so he is shipping a pair they use for comparison purposes at his cost.
I'm glad that this problem could be resolved with a few e-mails, j-pegs,return shipping and a phone call. All-in-all, considering the number of parts shipped and/or picked up in Moultrie, PY has a great batting average with me.

Steve Snell
Panama City FL
67 GTO H.O.

 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are Off
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 04:24 PM.

 

About Us

The PY Online Forums is the largest online gathering of Pontiac enthusiasts anywhere in the world. Founded in 1991, it was also the first online forum for people to gather and talk about their Pontiacs. Since then, it has become the mecca of Pontiac technical data and knowledge that no other place can surpass.

 




Copyright © 2017