[Navy Horn 16]

I know that a lot of people here have bought from most if not all of the major suppliers from time to time. I've had my first experience with Tin Indian over the past couple of weeks, and I'm incredibly unimpressed.

Tin Indian had the gaskets that needed for a ported intake manifold, but they were charging $12 shipping for a $15 set of gaskets. I e-mailed their customer service (because their voice line just tells you to send them an e-mail, with no option to talk to a real person) and they claimed that the postage was actually $15 and they only charge $12. Well, I need the gasket, so I ordered it. The price for the shipping was right there on the box, and it was less than $7.

I was annoyed, but it wasn't worth picking a fight over.

After picking up the intake, I needed a detached water cross-over. No big deal, it's $60 on their site so I order it. The receipt comes in, and I was charged $70 for the part. Send an e-mail to get resolution, and at first they tell me that they will issue a full refund. Before I can even respond, they tell me "No Refund. This part was already delivered. If you do not want it you will need to send it back. You will receive your refund at that time."

This is a small amount of money and isn't going to change my lifestyle. But they shouldn't expect their customers to pay extra for parts simply because they have screwed up their checkout process with Pay Pal. You can see the problem here by clicking "add to cart" under the $60 part. I guess it's my fault for having 1 touch checkout on my phone with pay-pal. Nope. No, it isn't.

http://tinindianperformance.com/pont...0crossover.htm

Has anyone else had issues with these guys, or it is it just my bad luck?