[The Champ]

Originally Posted by mgarblik

That DELCO battery warranty is very strong and in writing. I always liked DELCO batteries and used them allot before opening my current shop 2 miles from the NAPA store I am always talking about. I also realize word of mouth, individual discretion warranties don't mean a thing based on your questions above. I guess my point was since batteries are a consumer item that will always fail no matter what brand, it's nice to deal with a brick and mortar store and an individual who knows you.

Before I retired from the ACDelco/Motorcraft/Mopar warehouse distributor that I worked for, one of my diehard Interstate battery shops was frustrated by the Interstate dealers refusal to honor warranties after he'd already replaced the customers battery with a new one.

According to the Interstate dealer, the shop owner didn't know how to test a battery. The shop owner had been in business for 30 years (selling Interstate batteries the whole time) and was honest as the day is long.

As to pro rata warranties - I was so glad when ACDelco did away with the pro rata BS. If I remember correctly, they did this around 2012. The Advantage (entry level) had an 18 month free replacement warranty, the Silver a 30 month and the Gold a 42 month. All in plain English.

All the pro rata warranty ever did was piss customers off (after the free replacement period).