[455earlybird]

Originally Posted by Glenn

Pay with everything with a credit card (not debit card). If there is a problem with the product a simple email or letter to your credit card company puts the payment on hold and places the seller on notice that if he made a mistake he has to make it good.

Even the best companies make mistakes sometimes.....Its how they resolve those mistakes that makes difference of really a good company or a bad one.

It sounds like pmdclassics tried to go through all the right steps to resolve the problem. Inline Tubes just gave him the total run-around.

In my case I felt I owed them for the fine looking lines I did receive, therefore I didn't want to withhold what was do to them (the majority of the money) I just wanted them to do the right thing and exchange the $6.00 clips. They refused. Thinking the customer service guy was confussed, I called back and talked to another individual with the same answer of H&LL NO we won't help you out.