[Bill Bolin]

Originally Posted by Tech @ BG

Bill, as I posted on the other site you really dont wart to start back on this... You and Scott [our sales manager] had a conversation in which you asked us to quit posting about you which we did and now you want to try to keep putting lies out when things are not going your way on here. YOU clearly stated in the February thread on here which is in plain site to everyone to see that the pump had been on a car for over a year and now you keep telling the lie that it was under a year.... you know that point really is mute though as you were extended the courtesy of warranty. Now here are the facts that you cannot deny....

[1] The pump WAS over a year old by your own admission on this board.

[2] YOU were given an estimate up front and told us to fix it.

[3] You were also given the option to have us stop the shipment after you started complaining and have us pull the new parts and send it back to you at no charge.

[4] You didn't even start posting until after the pump was already in route to you.


[5] You told Jeff you bought the pump used for 250.00 from a buddy and we DID know that prior to the repair.

[6] The post says if ALL it needs is a reseal and you want to keep trying to twist that around. Once again you already knew if it needed more there would be additional charges from the past dealings you mentioned in the February thread. Who do you think you are fooling here?

and lastly.......the 280's are not for street use and continuous duty for which you are trying to use them. With the amount of driving you do with your car I am suprised the other one has stood up as they were not built for that. You are using the wrong pump for the application. Once again not our fault.

Now... I was man enough to quit posting when you asked us to and will do so again...the choice is yours. As you posted earlier "end of story" . Boths sides stories are on here and I think most have formed an opinion by now anyway.

Adam, Adam, Adam......
1) Both pumps were "just over a year old" when I replied to the thread.....but both were already leaking BEFORE the year was up. I just hadn't sent either one back for repair. It doesn't matter cause I wasn't trying to get it repaired under warranty, I just wanted to get it repaired.

2) I was given an estimate up front...$25 from you!!! Then Was told $105 from Jeff. Then had discussions and "gave in" just because I wasn't gonna pay $20 shipping it to you and $20 for you to ship it back to me unrepaired. You had me over a barrel and I felt like it was my only option. True, I could have had you send it back unrepaired but why waste $40 and haver the same junk I had before.

3) See above for my same reply

4) Right. Why would I post BEFORE the pump was sent back? I was giving you guys the opportunity to make it right BEFORE I posted my dealings with you. You chose not to stand by your comment. I chose to let people know.

5) True. You are right. Yep. And???????? What's your point? I never tried to hide it. My comment about you guys not knowing anything about it's history was a fact. You guys quted $25 and then $105 to me BEFORE you knew I was a second owner. How would you know otherwise? I didn't say it to anyone until Jef told me the price. This doesn't really matter in the big scheme of things anyway.

6) The post DID NOT SAY "if ALL it needs is a seal kit". Here it is UNEDITED:
Quote:
Originally Posted by Pontiac462
Not a knock on BG directly. I have just had bad experiences in the past when I have sent items back to the manufacturer to be repaired. I sent 3 MSD units back for repair. They said it would be 1-2 weeks. 3 weeks later I check on them and they can't find one of the units. After a big fiasco they ended up giving me a new unit but it was a bad experience. I sent a converter back to be tightened up. Same thing.....lost the converter. 4 weeks and too many phone calls. It's just a hassle. That's why if I can do something myself, I prefer to do that.

I rebuilt Holley blue pumps all the time for myself and others. Never had an issue. For $75 I didn't expect much from those pumps but they did well for the money. When I pay $300+ for a pump, I expect more. I haven't had good results from either BG280 pump I've bought. Each has lasted just over a year. I bought the second one just because I didn't want to send the first one back to get repaired. Now I have two leaking pumps. Why would I send them back and pay $75-150 for each to be repaired plus shipping and have them last a year again? Just doesn't make sense. I'll be switching to something else.

If it is just a leak it runs 25.00 to reseal them plus the shipping.
__________________
Thank you,

Technical Support

Barry Grant, Inc.

BG Fuel System, Demon Carburetors, Nitrous Works, Rush Filters

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It was JUST a leak.

THE PUMP THAT WAS RETURNED WAS USED FOR DRAG RACING ONLY!!!!!!!!!!!!! WHAT PART OF THAT DON'T YOU UNDERSTAND?????? I know that the pump that is on the car is not being used properly. I know that. I understand. Point taken. Got it.

Now YOU need to get the point of YOU said $25 to fix the leak.

[Tech @ BG]

Originally Posted by Pontiac462

6) The post DID NOT SAY "if ALL it needs is a seal kit". .

Bill, please dont add words when you post something I supposedly said as I have only directly cut and posted your direct statements . Nowhere do I use the words "seal kit" as we do not offer a kit. The pump gets resealed . My exact words as seen in the unedited post you quoted are ..."If it is just a leak it runs 25.00 to reseal them plus the shipping.
__________________" once again we see the if it is JUST a leak but it wasn't.



I'm done if you are but the decision is yours. If you want to continue I'll be glad to get Scott to post on Monday when I am back at work as I was present for both calls.