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| Pontiac Business Entities Exchange Sources, Compliments and Grievances in regard to Pontiac parts or services rendered by an individual or business. |
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#1
09-01-2011, 07:07 AM
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Summit/JEGS
I wish I would have spoke with Scott when I attempted to place my order yesterday... The representative I spoke with would not match the lower price on an item I found on another website because it didn't show a shipping price, he said he needed to see it in writing, A verbal was not good enough. I have been a longtime customer of Summit but this prompted me to call JEGS who honored the lower price without question. It's not like I was placing a $25 order, my total for yesterday's purchase was just about $500. Not sure why any corporation would want to lose a 15 year customer over $75 during these difficult economic times? Looks like Summit just lost a customer and JEGS gained one. Thanks.
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