[gto406]

Same issue this past week. Shipped a trunk-lid via FedEx Ground from Canada down to Texas. Used packaging from the repro trunk-lid I received (with no issues) from Parts Place Inc, near Illinois.

The person I sold it too, received the lid, it looks like someone stuck knives or blades through the box and threw the entire package down a set of stairs! The net-net is the lid will likely need to be re-skinned (they even bent a corner, and crushed one of the foam edges I placed on the trunk edge). How hard do you have to hit the box to cut through heavy gauge foam??

My hope is he will recoup through the insurance claim. The laughable part is I made $0 on the sale - the cost to ship it ate my entire shipping allowance, and the value of the part (< $100).

I am trying to think of ways I can make it up to the buyer. I may try and send him some smaller 'gratis' parts to help ease his trauma (and pain).

I thought FedEx ground was much better than UPS, but now I am not so certain.

[unclescratch]

I am told that fedex drivers get paid by the number of items they deliver. Our fedex driver drops all my packages 3/4 mile away (at the Pro Shop of our golf course rather than the maintenance bldg). I caught him once and complained to him. I have complained many times to fedex with no help. Shortly after our meeting the fedex driver brought me a package for someone else!! His response: "It's addressed to the city, isn't it!?" (We are a municipal golf course). Probable not all, but certainly ONE of their drivers is doing a poor job for what reason? I may be guilty of the 'some/all' falacy, but I can never recommend fedex for anything!