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| Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product. |
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pet peeve of mine: this happened to me a bunch of times; mostly OPG and Year One.
you order a part and wait around a month and then call and say " where is my part?". they say " oh yeah, ...we dont have that part." THEY HAD NO PROBLEM TAKING YOUR MONEY. THEY LISTED THE PART IN THE CATOLOG. YOU HAVE TO CALL AND ASK "WHERE"S MY PART?" I never use the online ordering just for this reason. cant tell you how many times i've been screwed useing online or mail in. talk to a human. find out if they actually have the part IN STOCK before ordering. DONT FALL FOR "it'll be coming in next week"; if they dont have it, dont order it. this does happen sometimes at PY. THIS HAPPENS CONSTANTLY AT OPG. i waited months for parts from opg. they actually went as far as telling me " we never had that part, i dont know why its in the catalog" it would be nice if a supplier would call you back and say the part is not available. "we dont have time for that"- but they have time to take your money. py is still the best tho. sorry just venting... Last edited by F ROCK; 03-02-2012 at 10:09 AM. |
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