Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product.

          
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Old 03-30-2013, 06:21 PM
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Ccass Ccass is offline
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Location: Max Performance Hatfield, Pa
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Originally Posted by J.C.you View Post
received rest of parts today. 72 abody rear ducktail spoiler and stripe kit. Nice spoiler, but the paint shop has been waiting on it for over a month. Seems like py could keep a couple in stock. Getting ansy in my old age.
haha, we here you! and we're sorry that is not a stocked item. We'd like to stock one or two of everything but it is just financially impossible. If we were to just put one or two of everything on the shelf, we'd have to quadruple our inventory! It's mind boggling how many items are available now.

Here's a little insite into why we can't. The standard business model for distribution houses is about a 30 day turnover. That means you if you have 3 of something in inventory, you should sell 3 in a month. In our case, on average, if we stock 3 of something, it takes approximately 90-120 days to sell it. The cost of inventory is staggering even without items like the ducktail spoiler. Which btw is something we sell 1-2 per year of.

So while we stock probably 85% of what we sell, that 15% is just a killer. That being said, we still blow away most of our competition as they are lucky to stock 50-70% of what they sell. We also have a lot more obscure items than our competition does.

Thanks for hanging in there and we're glad that items were satisfactory.

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