[Grand73Am]

Originally Posted by 3tas4me

Interesting. The dip part on mine is out toward the edge, not back in by the metal part.

The usual dip I'm referring to is the forward edge of the pad where it meets the metal.

So, it sounds like you mean the rear edge of the pad facing you? My opinion is that a depression in that area was caused somebody or something pushing on that spot. The pad is fairly easily dented with too much pressure, and unfortunately doesn't return to its shape. It's even possible it might have been done at the factory when the dash was shoved into place during assembly.