[Navy Horn 16]

Originally Posted by torqhead

I've experienced the "attitude" with this guy too and opted to move forward and not do business with him again. Point is, we're not alone and I'm sure there are plenty of other examples with them. It sounds like he's gotten to the point of not being very customer friendly.

Oh it got much, much better. Here are a few direct quotes from his replies.

This is after I re-sent him the screen capture of his price, and let him know that charging a price other than the advertised price was the definition of false advertising. He thinks that the 3rd party page absolves his responsibility, and cursing at the customer is the way to go.

Read the damn check out page. Pretty simple. The checkout page trumps everything and if you had a question ask it before you buy. [email protected]

He claims that he offered me a "full refund", only after I shipped the part back to him. When eating 2 directions worth of shipping that would have been half the value of the part didn't make sense, this is his response:

Your reading comprehension is extremely low. You just remember to tell everyone you were offered a full refund buddy. Customer service can't get any better than that. You just make damn sure when your running your mouth you let everyone know that!!!
[email protected]

So, I've let everyone know exactly what he wanted me to let y'all know.

His responses to my review on his FB page really speak for themselves.
https://www.facebook.com/pg/TinIndia...=page_internal

I would hate to be in a situation where I was in an expensive project with these guys and something went wrong. This education was the best extra $10 I ever spent.

[linden_gto]

Originally Posted by Navy Horn 16

So, I've let everyone know exactly what he wanted me to let y'all know.

His responses to my review on his FB page really speak for themselves.
https://www.facebook.com/pg/TinIndia...=page_internal

I would hate to be in a situation where I was in an expensive project with these guys and something went wrong. This education was the best extra $10 I ever spent.

this is honestly some of the worst i've ever seen from a company. this guy is nuts!! being in business is all about customer service! most companies are NOT the only source for a certain product and what you do beyond that is what builds reputation. he just did an AWESOME job building his reputation on this board and this has to be the most comprehensive board for pontiacs there is. talk about being incredibly short-sighted. his last response, literally instructing you on how to portray this exchange, is EPIC. i can tell you it was well beyond what i needed to hear to never do business with that company.