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Old 07-14-2023, 07:46 AM
TAKerry TAKerry is offline
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Join Date: Feb 2018
Location: North Eastern MD
Posts: 1,232
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Sorry, I guess Im an idiot. I dont see any improvement other than a fancy home page. When I filled out the info with my car and year it still needs a part no. to open up. I didnt see a button anywhere to open the catalog and search for parts!! When clicking the pretty picture of the catalog for my car (firebird) it takes you to an order for the cat. If there is somewhere on there to open up and search please let me know, otherwise its not very intuitive.

I love Ames, and seems like I am placing orders once a week as of late. Always have great service and great parts. They are my go to guy. BUT the website has always been the stone ages compared to other car part companies. One needs to have the catalog in front of them to successfully order from the website and sometimes a phone call needs to be made. Three steps all at the same time to order a part??

  #2  
Old 07-14-2023, 09:48 AM
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vertigto vertigto is offline
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Join Date: Dec 2005
Posts: 895
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Quote:
Originally Posted by TAKerry View Post
Sorry, I guess Im an idiot. I dont see any improvement other than a fancy home page. When I filled out the info with my car and year it still needs a part no. to open up. I didnt see a button anywhere to open the catalog and search for parts!! When clicking the pretty picture of the catalog for my car (firebird) it takes you to an order for the cat. If there is somewhere on there to open up and search please let me know, otherwise its not very intuitive.

I love Ames, and seems like I am placing orders once a week as of late. Always have great service and great parts. They are my go to guy. BUT the website has always been the stone ages compared to other car part companies. One needs to have the catalog in front of them to successfully order from the website and sometimes a phone call needs to be made. Three steps all at the same time to order a part??
Agreed...the search functionality needs to be improved. I would suggest also being able to search for all parts for a given model/year and possible category (like suspension components, drivetrain, interior vs. exterior, etc). You may not know the exact terminology for some parts to search easily. In this respect, I believe OPG has a much better website. It has to be easy to use/order.

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  #3  
Old 07-14-2023, 12:07 PM
ScumOne ScumOne is offline
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Join Date: Aug 2015
Location: Prescott, AZ
Posts: 282
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I wasn't able to find one item. I even tried hats/shirts and it came up with nothing for a 69 Firebird.

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Old 07-15-2023, 02:51 PM
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Skidmark Skidmark is offline
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Join Date: Apr 2021
Location: Wake Forest area, NC
Posts: 267
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I just tried it out. I did what others had suggested. Picked model, picked year, and entered a 1 in the part number box. I had access to all parts for my car. I signed in with an Android. I still prefer a hard copy for browsing though.

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