[Trulyvintage]

Before you buy an auto part from
Advance Auto Parts - check to see
if your part can be returned.

There is is long list of auto parts that
are non-returnable
(even if they are defective when you buy them).

This includes many parts that have a
one year or lifetime warranty at other
retail auto parts stores like Autozone
and O’Reilly Auto Parts.

Recently I need to purchase a replacement
IPR (injectior pressure regulator) valve while
on the road in Batavi, New York.

The only place that had it in stock was
Advance Auto Parts - I bought one and
installed it - it was NIB in sealed plastic
and labeled “ Made In USA “.

My diesel truck idled roughly after
I installed the Adbvace part but would
smooth out at highway speed - I made
it to Iowa - had my mechanic there pull
it and put it a lifetime warranty one from
O’Reilly Auto Parts a few days later
that was a different design - also
NIB and labeled “ Made In America “.

I looked at the valve from Advance Auto Parts.
It was coming apart.
I took it to the Advance Auto Parts in Iowa.
Showed it to the female store manager.
She refused to return it.
She referred me to their website return
policy here:

@ https://aapretail.my.site.com/s/arti...%20be%20denied.

Eventually - with persistence - I was
able to return the IPR valve at a later date.

I will not buy anything else at
Advance Auto Parts.


Jim

[1965gp]

I had a problem with their lifetime warranty. Had bought something (I think an opti-spark distributor) that had a lifetime warranty. After like 5 years it went out so I took it back- they said it had a lifetime warranty and that 5 years was a pretty good lifetime for the part and would not return it. I thought the guy was just an a$$ but I guess this is company policy.

I only go there if I need the small purolator oil filters.

[Trulyvintage]

Originally Posted by 1965gp

I had a problem with their lifetime warranty. Had bought something (I think an opti-spark distributor) that had a lifetime warranty. After like 5 years it went out so I took it back- they said it had a lifetime warranty and that 5 years was a pretty good lifetime for the part and would not return it. I thought the guy was just an a$$ but I guess this is company policy.

I only go there if I need the small purolator oil filters.

Guess what is on the long list
of non-returnable items ?





Jim