[sparksgto]

This is a continuation of the earlier post (10-06-2001 08:24 PM )concerning problems with Rock & Roll Engineering. I re-contacted Bruce Fulper to try and regain some of my money for parts and services paid for but not rendered. The next paragraphs are my E-Mails to Bruce and his reply:

Bruce:
If you remember I told you I would make it my lifes work to let everyone know how you screwed me. Here is a small sample of the information about your questionable business practices on the WEB.

(I inserted 10 pages of additional complaints from the WEB BBB)

You still owe me a refund of over $700.00, and the paperwork for the junk you did send me. In the Spring I will be in L.A. and I will be stopping by to see you.
Ken Sparks


This is what he replied:

Too bad you didn't tell them the truth. You owe us $65 for the balance due for the cam and lifters. You refused to pay us, stating your own self serving reasons. Now, you've made a jerk of yourself. Your custom cam and lifters have been sitting here waiting for you. The other b.s. you created is as follows: And make sure you put this on the board too: (I doubt you're man enough)
The customer always pays for shipping. (It's on our web site.) We never talk about flow numbers and we never give out flow sheets. (Over 1300 sets sold.) The springs were the correct strength. You still owe us $65 dollars for the custom cam and lifters. When it's paid we'll ship them. There are no refunds on custom ordered parts. All of our policies are on the web site and catalog.
I don't act like a child. I wish you wouldn't either. But thanks anyway. Chris Casperson is paying dearly for allowing you to lie on his site.
I AM GRACIOUSLY AND PATIENTLY WAITING SIR.
Pay the balance due within five days or lose it all.
Bruce M. Fulper

My Reply to the above:

No problem, than I will continue submitting my story on the web everywhere I can. I also give away free copies of my letter to everyone who comes by my GTO at the car shows and Pontiac meets. I am willing to play this game with for as long as it takes, I just won’t fade away.

Why don’t you try to post a reply to my complaint on the same web site, it should make for a few good chuckles. I am assuming all the other complaints about your questionable business practices are also complete fabrications.
http://performanceyears.com/cgi-bin/ubbcgi/Ultimate.cgi

You should also be getting a call from the California State Attorney Generals office very soon. They have contacted me about my complaint and will be contacting you about it.

I would seem I have already “lost it all”, which stared with our first phone call. I will warn you again, I don’t really care about the money, but I won’t be screwed by anyone. You were unable to deliver the components with the proper documentation with in the time frame we discussed. You probably don’t remember our conversation, but I was dubious about the three-month delivery for these components and expressed concern. You assured me you could deliver these components with in 90 days. Only after waiting for four months, and talking with numerous other Pontiac races, who had been waiting 8 months for their heads did I become concerned.

If you have forgotten, our verbal deal was for the following items/services:

One set of Edelbrock Heads, with correct springs and valves, ported to?? (Delivered, but no data, and wrong springs)
Custom Roller Cam (Held for ransom)
Custom Hydraulic Roller Lifters (Held for ransom)
Brand X Roller rockers (Held for ransom)
Brand X correct length push rods (Held for ransom)
Delivery in 90 days (Only the heads were finally delivered after seven months, I had to call twice a week for three months)
Receipt for money spent (I have never gotten any receipt)

You did not fulfill your end of the “DEAL” and I wanted a refund. Just think; if you had sent all my parts with the heads in July, you wouldn’t be in trouble now. You might ask yourself “WAS IT WORTH IT”

Lets Rock

Ken Sparks