Pontiac Business Entities Exchange Sources, Compliments and Grievances in regard to Pontiac parts or services rendered by an individual or business.

          
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  #141  
Old 12-25-2006, 03:07 AM
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Tom V - Yes, the replacement is a splayed cap block.

  #142  
Old 12-25-2006, 09:27 AM
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I would send it freight collect. Jim you should not have to pay any freight on this item. We would not make a cust pay freight on a defective item. I would contact them & let them know your feelings on this issue & make sure they know your going to ship the block back to them Freight Collect.

  #143  
Old 12-25-2006, 09:38 AM
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Here is my companies return policy. I can tell you that we will waive the policy and cover return shipping charges "occationally". I work for a very large company. I am not saying right or wrong, just this is how they do it.

COMPANY X warrants that COMPANY X products are free from defects in
material and workmanship under normal use and
service for a period of one year from date of shipment. All software
products, electromechanical
assemblies, and sensors are warranted to be free from
defects in material and workmanship under normal use
and service for a period of 90 days from date of
shipment. COMPANY X's obligations under this warranty
are limited to repairing or replacing, at its discretion
and at its factory or facility, any products which shall,
within the applicable period after shipment, be returned
to COMPANY X freight prepaid, and which are, after
examination, disclosed to the satisfaction of
COMPANY X, to be defective.

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  #144  
Old 12-25-2006, 12:42 PM
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Maybe the vertical 4 bolt mains was some of the root cause. If so then there might be a good way to uniformly tell people what to look for as far as warranty recalls.

130 Brinell readings would still keep me from ever using a block for high performance use.

Tom V.

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  #145  
Old 12-25-2006, 02:53 PM
fastgto fastgto is offline
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Nice too see a recall finally, BUT I would be pissed as hell if I had to pay to ship back something that was not good in the first place. In my opinion this is not good P.R. If anybody is paying to ship back there blocks please post it.

  #146  
Old 12-25-2006, 03:13 PM
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OMT, have you thought about Brinelling the new block just to see if they had another foundry pouring blocks? Or has that been decided allready? I have'nt kept up with all the posts.

  #147  
Old 12-25-2006, 03:51 PM
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Quote:
Originally Posted by tom s
Ken,we buy about 500 million dollars of merch to resell,we get returns from out cust. for defective merch.When we return it for credit we dont pay the freight back to our suppliers!If we do pay the freight we DO deduct it from the next invoice.Think of it this way,we paid the frieght when we bought it,if it is defective WHY shoud we be responsibel for freight again.They should pay shipping back to them and friegt back to us.Tom
Sorry I mis understood you post. Thought you stated you had to pay shipping back even thought the manufacture screwed up.

  #148  
Old 12-25-2006, 06:14 PM
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Scott Roberts (aka drunk'n Injun) has not received a recall letter (yet).

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  #149  
Old 12-25-2006, 10:32 PM
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Pitch 400 - I have called off the tests on my current block, but I plan on getting the new one tested.

  #150  
Old 12-26-2006, 01:16 PM
drunk'n Injun drunk'n Injun is offline
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This all seems interesting! I have yet to hear anything from the Kauffmans. Must be selective on their replacement of the DANGEROUS BLOCKS they sold. If thats the case, I believe it could get interesting, don't you think? :eek:

  #151  
Old 12-27-2006, 11:31 AM
PonchoV8 PonchoV8 is offline
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I was just on the MR1 site. I noticed that Kevin Swaney is listed as a contact person. Is he one of the owners of this operation? KSSwaney user name on eBay?

  #152  
Old 12-27-2006, 11:48 AM
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Quote:
Originally Posted by PonchoV8
I was just on the MR1 site. I noticed that Kevin Swaney is listed as a contact person. Is he one of the owners of this operation? KSSwaney user name on eBay?
No, he is in no way affiliated with the ownership of KRE or K&M. He owns his own business, TinIndianPerformance, which happens to be a vendor of KRE/K&M products.

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  #153  
Old 12-27-2006, 11:52 AM
PonchoV8 PonchoV8 is offline
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Okay, I've had a bad experience with Kevin Swaney selling something on this forum, then claiming it was sold by his 'friend' after he agreed to a price for it---except that I found the same item listed on ebay under his user name and he got belligerent when I questioned him about why that would be. His actions and response was completely in keeping with the spirit of the problems with MR1.

  #154  
Old 12-27-2006, 12:10 PM
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Doug,

"Birds of a feather".

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  #155  
Old 12-27-2006, 10:44 PM
chiefbigb chiefbigb is offline
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I cant picture Kevin being a belligerent a-hole,I just cant.

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  #156  
Old 12-28-2006, 10:44 AM
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You added the a-hole part of the comment. I didn't. So, it's not so much the issues of lying and bad business practices. It's the part about being belligerent that you can't believe.


The issue is his character. I noticed you didn't take issue with his lack of it. He made a commitment and went back on his word. The bad attitude was just the insult to injury. You can probably still find the post where he was selling 68 timing covers on this site. I responded and he put it in writing that I could have them for an agreed price. Then he posted about his 'friend' selling them without his knowledge. I found them 2 days later on ebay under his user name KSSwaney. I sent an email to him with the link that simply said, I found the timing covers Kevin. They're right here under your user name on ebay (with the link included).

That's the character flaw I'm illustrating. At first he just responded that he made a mistake and 'thought' they were sold. I guess it started eating at him that he got exposed because he shot off a second email with a statement like I DON'T GET YOUR B*TCH! THEY'RE ONLY AT $38. IF YOU WANT THEM, BID ON THEM!
Hmm, interesting way to do business I'd say. Agree on a website to sell something for $35 each, then pull the rug out from under them, lie that they got sold by someone else, then put them on ebay instead. Don't forget to pour the attitude on when you get caught lying. I still have the emails.

  #157  
Old 12-28-2006, 10:57 AM
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Doug,

I think chiegbigb was being sarcastic...he just hasn't figured out how to use the "roll eyes" icon yet.

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  #158  
Old 12-28-2006, 11:13 AM
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Lets stay on topic here.

  #159  
Old 12-28-2006, 11:17 AM
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Has anyone besides Jim Taylor received a "recall letter"? Time to 'fess up.

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  #160  
Old 12-28-2006, 01:04 PM
PonchoV8 PonchoV8 is offline
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Sorry I missed the point.

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