Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product.

          
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Old 11-03-2021, 03:52 PM
Little Bob's Avatar
Little Bob Little Bob is offline
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Location: Connecticut
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Default Ames has the best customer service on the planet.

I just want to throw a shout out to Ron H. He was so patient with me and my bank. Ron noticed that I had my part number wrong and sent me an email asking if I wanted to change it. Most companies would have just sent the parts and not asked any questions. When it came time to run my bank account, he ran into trouble with my bank. It turns out the bank was having computer system issues that were causing kick backs. He kept me totally informed of the situation at all times until I could get my wife to go and talk to the bank. Not to mention he super friendly the whole time.

Thanks again Ron!
I will always buy my parts from Ames.

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Rob Jones

1968 GTO Convertable
2bbl 265hp
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Old 11-04-2021, 10:01 AM
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AMES-TECH AMES-TECH is offline
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Location: Ames Performance Engineering Spofford,NH
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Originally Posted by Little Bob View Post
I just want to throw a shout out to Ron H. He was so patient with me and my bank. Ron noticed that I had my part number wrong and sent me an email asking if I wanted to change it. Most companies would have just sent the parts and not asked any questions. When it came time to run my bank account, he ran into trouble with my bank. It turns out the bank was having computer system issues that were causing kick backs. He kept me totally informed of the situation at all times until I could get my wife to go and talk to the bank. Not to mention he super friendly the whole time.

Thanks again Ron!
I will always buy my parts from Ames.
Hi Rob, I'm glad Ron could meet your expectations and then some! We pride ourselves in having a knowledgeable and diligent staff. It seems Ron is doing just that! Thank you for your continued business and we look forward to hearing from you again soon!

Kyler @ Ames

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