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| Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product. |
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#1
02-02-2012, 03:44 PM
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Forced to leave my credit car # on an answering machine???
Whats up with "forced Voicemail" ordering for 2% off?? ( selection #3)
EDIT: Stacy said you guys have a new phone system... guess it needs some help.....
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"The Future Belongs to those who are STILL Willing to get their Hands Dirty" .. my Grandfather |
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#2
02-02-2012, 04:05 PM
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Hi Bruce,
I tried it after we hung up & I seem to have gotten more options than you. I hit 3 for an order but then it said press 1 if you have all your numbers, press 2 if you need tech help or press 3 to leave your order on the automated system. I hit one & then the office phone started ringing. ?? I am not doubting you at all! I'm thinking that sometimes it works & sometimes it doesn't, kinda like if you try someone's extension :( Please hang in there with us & we'll get this resolved as soon as possible! BTW, the guys are getting your order out now :) Thanks, Stacey
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