About Us

richardk · 03-09-2019, 08:24 PM

Anybody know what's going on over at Poncho Perfection? Back in October this thread led me to subscribe to the magazine. I subsequently received three issues, in Oct., Nov., and Dec. then nothing. I know they went to a bi-monthly publication, but it's coming up on the middle of March which makes it three months since I've gotten anything.

In the last two weeks I have e-mailed them, left a message via their contact page on the website and tried calling them but, nothing. As someone who got burned when HPP took my subscription money then ceased publication I find this lack of communication... disturbing.

I did get an e-mail from "Cruising Tigers" which had a link to an online copy of the magazine but I paid for a print subscription and frankly have no interest in reading the mag online. I would never have subscribed if that was the only option.

Anyway, can someone enlighten me? I guess my next step, if I don't get a magazine or some kind of assurance from Mr. Keefe, is to attempt, probably futilely given the time that has passed, to do a charge back on my credit card. I really hope that's not necessary but if it is, oh well.

Firedup6975 · 03-09-2019, 08:26 PM

Quote:

Originally Posted by richardk

Anybody know what's going on over at Poncho Perfection? Back in October this thread led me to subscribe to the magazine. I subsequently received three issues, in Oct., Nov., and Dec. then nothing. I know they went to a bi-monthly publication, but it's coming up on the middle of March which makes it three months since I've gotten anything.

In the last two weeks I have e-mailed them, left a message via their contact page on the website and tried calling them but, nothing. As someone who got burned when HPP took my subscription money then ceased publication I find this lack of communication... disturbing.

I did get an e-mail from "Cruising Tigers" which had a link to an online copy of the magazine but I paid for a print subscription and frankly have no interest in reading the mag online. I would never have subscribed if that was the only option.

Anyway, can someone enlighten me? I guess my next step, if I don't get a magazine or some kind of assurance from Mr. Keefe, is to attempt, probably futilely given the time that has passed, to do a charge back on my credit card. I really hope that's not necessary but if it is, oh well.

Try and message Don Keefe. He is a member here, it’s his magazine. I’m friends with him on Face Book, I’ll send him a message there about your post here.

Chief of the 60's · 03-09-2019, 08:30 PM

Hmmm... Myself and a couple of people I know talked to him very recently.

Firedup6975 · 03-09-2019, 08:38 PM

Richard, I just let him know.

Don Keefe · 03-09-2019, 08:39 PM

Quote:

Originally Posted by richardk

Anybody know what's going on over at Poncho Perfection? Back in October this thread led me to subscribe to the magazine. I subsequently received three issues, in Oct., Nov., and Dec. then nothing. I know they went to a bi-monthly publication, but it's coming up on the middle of March which makes it three months since I've gotten anything.

In the last two weeks I have e-mailed them, left a message via their contact page on the website and tried calling them but, nothing. As someone who got burned when HPP took my subscription money then ceased publication I find this lack of communication... disturbing.

I did get an e-mail from "Cruising Tigers" which had a link to an online copy of the magazine but I paid for a print subscription and frankly have no interest in reading the mag online. I would never have subscribed if that was the only option.

Anyway, can someone enlighten me? I guess my next step, if I don't get a magazine or some kind of assurance from Mr. Keefe, is to attempt, probably futilely given the time that has passed, to do a charge back on my credit card. I really hope that's not necessary but if it is, oh well.

I have been on deadline for three magazines in two weeks and have not had time to respond to this. The February issue of Poncho Perfection went out late but it was mailed out. If you do not have it in the next few days, please send me an email to donaldjkeefe@aol.com, which is my personal email address. My apologies for the delay.

tigergto · 03-09-2019, 08:41 PM

I’m a digital subscriber, the last few months my fee has been deducted from my account but I haven’t been able to log in. I Emailed Don and the way I understood his reply was my money would be refunded , which so far it hasn’t, and I would have to join Crusin Tigers and pay the yearly fee. I have no desire to do that. I stopped the automatic monthly payments so I wouldn’t be out any miore money.

richardk · 03-09-2019, 08:45 PM

Quote:

Originally Posted by Firedup6975

Try and message Don Keefe. He is a member here, it’s his magazine. I’m friends with him on Face Book, I’ll send him a message there about your post here.

I've called, emailed and left a message on the website and haven't got a reply, so I doubt a PM on here is gonna do much but maybe I'll give it a try.

Quote:

Originally Posted by Firedup6975

Richard, I just let him know.

Thank you.

Don Keefe · 03-09-2019, 08:46 PM

Quote:

Originally Posted by tigergto

I’m a digital subscriber, the last few months my fee has been deducted from my account but I haven’t been able to log in. I Emailed Don and the way I understood his reply was my money would be refunded , which so far it hasn’t, and I would have to join Crusin Tigers and pay the yearly fee. I have no desire to do that. I stopped the automatic monthly payments so I wouldn’t be out any miore money.

Ann has been handing the refunds but has been sick with a sinus infection for the past three weeks and got behind. We will be resuming the refund processing next week. We are a mom and pop outfit with just the two of us in the office. When deadlines hit and people get sick, things fall behind.

richardk · 03-09-2019, 09:11 PM

Quote:

Originally Posted by Don Keefe

I have been on deadline for three magazines in two weeks and have not had time to respond to this. The February issue of Poncho Perfection went out late but it was mailed out. If you do not have it in the next few days, please send me an email to donaldjkeefe@aol.com, which is my personal email address. My apologies for the delay.

Thank you Don. I didn't want to jump the gun here but like I said after getting burned by HPP I was a little nervous. I do enjoy the magazine and am looking forward to getting the next issue; should it not show up in a week or so I will let you know.

tigergto · 03-09-2019, 09:20 PM

Quote:

Originally Posted by Don Keefe

Ann has been handing the refunds but has been sick with a sinus infection for the past three weeks and got behind. We will be resuming the refund processing next week. We are a mom and pop outfit with just the two of us in the office. When deadlines hit and people get sick, things fall behind.

I understand perfectly,no problem.

Chris65LeMans · 03-09-2019, 11:09 PM

Man - you reminded me of the HPP debacle. I paid for a multi-year subscription the same month they sold out. My hot rod subscription finally ran out recently.

I guess I should be happy that they didn’t sell out to “cat fancy.”

bird72 · 03-10-2019, 10:51 AM

I wondered what happened. Wasn't aware of the bi-monthly change and hadn't got one since last year. Glad it is still publishing.

CDN2PLS2 · 03-10-2019, 10:59 AM

So whats coming is the Jan-Feb issue??

nytrainer · 03-10-2019, 11:00 AM

Quote:

Originally Posted by tigergto

I’m a digital subscriber, the last few months my fee has been deducted from my account but I haven’t been able to log in. I Emailed Don and the way I understood his reply was my money would be refunded , which so far it hasn’t, and I would have to join Crusin Tigers and pay the yearly fee. I have no desire to do that. I stopped the automatic monthly payments so I wouldn’t be out any miore money.

Same thing happened to me. I’d like to be able to log in to see the past issues I paid for...not looking for a refund just access.

FirebirdHank · 03-10-2019, 12:18 PM

Quote:

Originally Posted by nytrainer

Same thing happened to me. I’d like to be able to log in to see the past issues I paid for...not looking for a refund just access.

Same here. Money was taken out every month but unable to download the mag.

Don Keefe · 03-10-2019, 01:36 PM

We are refunding everyone as of March 1st for the digital version of the magazine. That is the date that the digital archive was dropped from our online distributor. We will be posting the entire archive on the Cruisin Tigers Pontiac Club website but in the meantime, you can sign up now for a membership to the Cruisin Tigers Pontiac Club and we'll send you the current digital issues of Poncho Perfection and Tiger News as downloadable pdfs.

When we gave the distribution company our 30 days notice, they dropped us immediately, which was not our plan. We will have the digital archive up and running as soon as possible but we couldn't justify charging people when they are not able to access the archive. Unlike what happened with HPP, we ARE giving out REFUNDS. We are also asking people to support the magazine and the hobby by joining at www.cruisintigers.com. We will keep you posted about updates as they happen.

73LeMans · 03-10-2019, 02:01 PM

There is a reason Don is a PY VIP. Straight answers from a class act that loves Pontiacs. Wish we had more like him!

Firedup6975 · 03-10-2019, 02:47 PM

Quote:

Originally Posted by richardk

I've called, emailed and left a message on the website and haven't got a reply, so I doubt a PM on here is gonna do much but maybe I'll give it a try.

Thank you.

No problem, I saw your post was also on FB and knew he was on at the time.