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| Pontiac Business Entities Exchange Sources, Compliments and Grievances in regard to Pontiac parts or services rendered by an individual or business. |
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#1
11-16-2020, 08:13 PM
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Harland Sharp customer service.
I think most of us have a high opinion of H.S. products. I just wanted to give there customer service some recognition.
I’ve been chasing a valve train noise issue. I thought the rockers felt a little rough. I sent them in and they rebuilt 15 and replaced one. Total cost to me, $0. I was told I’d need to cover return shipping, which was fine. I received them today, shipped on their dime. These rockers are probably 12 years old! I told Steve at H.S. this when I first called them. He said, “ Yeah, we were having some quality issues around that time.” Great to see this kind of service and I thought a good review was in order. Murf Sent from my iPhone using Tapatalk Pro |
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