Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product.

          
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Old 12-07-2015, 01:28 AM
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421-6speed 421-6speed is offline
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Default Incorrect Item received

I placed a order on 11/24/15 received on 12/3/15 invoice # 3930049-1

Ordered part # PD262 59-60 Hood to Cowl Seal W/O Clips

Received Part # PD260 55-60 Hood to Cowl Seal W/O Clips

I have place a number of orders for this latest project and it seems there is more often then not the wrong items pulled and shipped. Does not seem to lucrative...

  #2  
Old 12-07-2015, 11:02 AM
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AMES-TECH AMES-TECH is offline
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Quote:
Originally Posted by 421-6speed View Post
I placed a order on 11/24/15 received on 12/3/15 invoice # 3930049-1

Ordered part # PD262 59-60 Hood to Cowl Seal W/O Clips

Received Part # PD260 55-60 Hood to Cowl Seal W/O Clips

I have place a number of orders for this latest project and it seems there is more often then not the wrong items pulled and shipped. Does not seem to lucrative...

These part numbers actually cross over to each other, Sorry any confusion or inconvenience.

  #3  
Old 12-07-2015, 11:22 AM
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Originally Posted by AMES-TECH View Post
These part numbers actually cross over to each other, Sorry any confusion or inconvenience.
The profile of the PD260 is completely different then the original 1960 cowl seal. I am going to send dimensions as well as photos of the correct seal so maybe you can provide a better fit for this part.

Thanks Dan

  #4  
Old 12-11-2015, 12:54 AM
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I sent photos and a drawing with dimensions to Tommy and Peter Monday still have not received a answer.

  #5  
Old 12-11-2015, 10:24 AM
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AMES-TECH AMES-TECH is offline
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I sent photos and a drawing with dimensions to Tommy and Peter Monday still have not received a answer.
Sorry for the delay, Peter will be in contact today with information for you on this.

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