Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product.

          
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Old 03-05-2007, 07:20 AM
Jeff Hamlin's Avatar
Jeff Hamlin Jeff Hamlin is offline
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Default PYs Online ordering...

Just thought I would share this with you all. I’m not sure what & why but I was trying to secure an online order here last night and after a few attempts I just backed out and went else where.
My system has not let me down so far so I do feel it was something legit.
Upon checkout I received a security alert advising me that the page had an issue with its certificate, so at first I thought maybe my settings where off.
Upon double checking I noticed something with the address wasn’t right.
I then redirected as I thought the link might be the issue but no change.
I just kept getting the warning, also the security icon wasn’t present so I didn’t proceed.
Has anyone else had any issues with online ordering recently or do I need to recheck my settings.

Thanks.

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Old 03-05-2007, 08:07 AM
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bren566 bren566 is offline
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I had the exact same problem about a month ago. I also ended up ordering from elsewhere.

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Old 03-06-2007, 01:12 PM
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dm_fan dm_fan is offline
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This is a known issue.
If you read the message you will see that it shows up because the name on the website registration (Performance Years Inc.) does not match the name on the Security Certificate (Performance Years GTOs Inc.). Everything else checks out just fine. We've tried to get one name or the other changed but keep getting the runaround.

Anyway, the site IS secure and you will see the lock icon appear as soon as you are asked for your personal information.

Steve

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Old 03-06-2007, 08:12 PM
Jeff Hamlin's Avatar
Jeff Hamlin Jeff Hamlin is offline
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Thanks Steve, I wasn't aware.
I usually do mail-in as I'm never in a hurry... until now ;)

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When I die, I want to go peacefully like my grandfather did, in his sleep.
Not screaming like the passengers in his car.
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Old 03-06-2007, 09:26 PM
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Zipbar Zipbar is offline
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Default PY order

Same thing so i called it in.

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