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Old 07-19-2007, 10:05 AM
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Default EBay shiping rip off

I guys, just ranting a little. Just purchased a Hurst equipped emblem from a guy on Ebay. Part was 10.48 and shipping was 10.96 I assumed that was a little high but did not know how it was packed or what type of service he was using, I got my part yeasterday only to find $.69 stamped on the package, I was a little pissed to say the least, possibly the package costs and maybe gas to the post office?? Maybe $5 would have been ok but 11 was alittle much, it's only 6 bucks but it's the point that really burns me. Does everybody have to make money on shipping?? Negative feedback might be coming soon, He has 100% positve so far.

:rant:

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Old 07-19-2007, 10:07 AM
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make sure you get your pos feedback first before leaving the neg

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Old 07-19-2007, 10:12 AM
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He'll never post feedback first. I hate it, but that's what a lot of sellers do. They will only post feedback after they get yours.

And if it was stated in the auction what shipping would be, you really can't blame him. Is it fair? No. Does it suck? Yeah!

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  #4  
Old 07-19-2007, 10:14 AM
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If the shipping charge was clearly stated before you bid, then you have no reason to complain. A LOT of sellers offer a low product price and build some (or all) of their profit into the shipping charge. Look at the number of CDs being offered for 1 cent. The catch is the shipping is $5-7. This also reduces the Ebay "final value" fee to the seller. As long as the shipping charge is clearly stated up front, I see no problem with this. You have option not to bid. However, if the excessive shipping charge was quoted after the bidding ended, that's another story...

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Old 07-19-2007, 10:16 AM
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Did the seller list "shipping and handling"? If so, that's where he's got you. The "handling" cost is completely open-ended. We all need to read the shipping details very carefully.

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Old 07-19-2007, 10:43 AM
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FYI,when I sell something on ebay,I post that I use fedex ground.The reason is I work 5 days a week 7-5 and it is the only way I can ship easly.The min they charge is about $10 so if someone buys say a blockoff plate for $10 then the shipping would be anouther $10.I dont charge for anytime in packaging or time to go to the Kinkos-
fedex store,standin line and ship it.As has been said,read the listing or better yet ASK before bidding.JMHO,Tom

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Old 07-19-2007, 10:47 AM
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Summit is just as bad. Free shipping they say, but you get hit with a "handling fee" What's the difference?
I found on some parts I can buy them at the Atlanta store when I'm in the area, pay sales tax and it's cheaper than their "Free Shipping" without sales tax but added handling fee.

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Old 07-19-2007, 11:46 AM
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Most of yhe time it includes handling. He might have to drive 7 or 8 miles to mail it which would be time involved. Is the item wrth say $16 then Id just pony up and not ruin his score. Maybe email him with your concern. Dont give a bad feedback for something that you could have handled when purchasing.

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Old 07-19-2007, 01:05 PM
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I have one negative feedback in my Ebay record. I gave a guy a "neutral" (not even a negative) because the part was $6 and the shipping was $8. He went ballistic, and shot me a negative.

Others said it - shame on me for not looking closer. The guy was still a jerk.


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Old 07-19-2007, 01:48 PM
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You should always get shipping fees up front quoted if it's not listed.

I agree that if it's stated in the auction you can't complain even if it seems high.
I look at the TOTAL COST of the item including shipping in the end..
Lke stated, a .10 cent CD with $5.00 shipping ain't a bad deal when you figure it's a $5.10 purchase in the end. If that's what you're looking to spend......

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Old 07-19-2007, 02:05 PM
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The new eBay feedback system allows you to rank the sellers shipping fees based on a 1-5 star rating, and he can't see who gave that feedback. You can still give him a positive or neutral feedback on the transaction that he can see.

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Old 07-19-2007, 02:21 PM
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If the shipping costs were available before you bid, you have NO complaint! How can you justify complaining after the fact if you knew going in what the terms were? If the shipping costs weren't made clear up front, then you should have been leery of the transaction.
Incidentally, I have used eBay for over 50 transactions--all purchases, no sales--so I'm not just an apologist for sellers.

Jim

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Old 07-19-2007, 07:35 PM
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I don't believe shipping charges were listed on auction, I did pay with no problems and he left good feedback right away, I also gave him the chance to explain, He stated the Post office was a distance away and had to pay his employee to do this for him. Also includes time for filling in customs forms. I guess I am under paying myself when selling on EBAY. Thanks for listening guys, I guess it is a lesson learned and will pay more attention and ask before buying. I did not tube his good feedback for this reason.

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Old 07-19-2007, 08:51 PM
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It takes time to pack something properly - and time is money. And like mentioned before, many use it to duck ebay's greed.

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Old 07-19-2007, 09:57 PM
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yes if you agree to shipping charges then consumate the deal by paying there is nothing you can do. that is a little unreasonable but we all must remember that shipping includes postage but is not just limited to postage. It includes materials and supplies which themeselves cost money plus gas to go get these items then to wait in line to mail the item. It involves repeated phone calls and phone tag with some mupet who sends you a money but no address to send the item to. The mindless phone calls that border between psychoanalisys and phone sex to convince some insecure lump that buying your $100.00 dollar part will solve thier erectile dysfunction and make them loose 25 pounds. Its dealing with people who dont understand the concept of waiting thier turn like the rest of us. Or like trying to undercut people who play fair.Its the cost of spiteful meanspirited people who drive the cost up or drive good people out of this hobby. they are on both sides of the issue.

Oh and then you gotta to go to the bank to drop off the check and to cross your fingers and hope that check does not bounce. And that is only if the deal goes smoothly. With unscrupulous louts its even worse. Buyers lament can evolve into some obsesive compulsive psychpathic obssesion with destructive episodes.

Its best not to agitate these types as they are known to harbour major ill will towards those of us in the hobby. If nine dollars is that important to him...let sleeping dogs lie. It's amazing what people will do for that kinda money.

Have I covered the window shoppers yet.


Last edited by Pontirag; 07-19-2007 at 11:03 PM.
  #16  
Old 07-19-2007, 10:21 PM
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69cents is the postage not the shipping charge posted in the auction. Just as an example, fed ex is 20 miles from me one way. My 2500HD gets 12MPG. I don't sell that much on ebay, but keep in mind that gas and the time of someone getting to and from the place to ship the item. Its nearly 12bucks in gas alone.

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Old 07-20-2007, 08:25 AM
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Quote:
Originally Posted by Lemans64
I guys, just ranting a little. Just purchased a Hurst equipped emblem from a guy on Ebay. Part was 10.48 and shipping was 10.96 I assumed that was a little high but did not know how it was packed or what type of service he was using, I got my part yeasterday only to find $.69 stamped on the package, I was a little pissed to say the least, possibly the package costs and maybe gas to the post office?? Maybe $5 would have been ok but 11 was alittle much, it's only 6 bucks but it's the point that really burns me. Does everybody have to make money on shipping?? Negative feedback might be coming soon, He has 100% positve so far.

:rant:
Get a life will you , I guess then he put it in a little white enevelope , had no packing material ect.

Ill bet not , the enevelope probably cost him money, the correct package Oh and what about his time and gas expense to go get the supplies and then drive to the post office. Its guys like you that i stopped selling parts on ebay as its just not worth the time for a measley 10.00 part and waste my time packing and shipping it out.

You should be grateful he has offered that part and his time. :mad:

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Old 07-20-2007, 10:07 AM
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Yup, I guess it just guys like me that don't like to get burnt. I guess Maybe I'm too honest and can't see myself overcharging people for freight. Did they make a special trip to mail this piece out, I wouldn't think so. Or is he mad because his piece didn't sell for enough money and needs to make more on freight. I guess next time I sell something I will take this packaging thing and fuel thing into consideration when calculating freight. Oh ya and filling out that dreaded customs form, holy crap that takes at least 2 minutes. :fencing:

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  #19  
Old 07-20-2007, 02:57 PM
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there are legitamate points to both sides of this issue. I had some body sell me an aircleaner decal for 4 bucks and charged me 8 bucks shipping.We as normal people see it again and again from both sides as a legitamate complaint. But its not normal people who do this to each other. Its the mentally defficient people who obsess overe small change and have no consideration for others time and effort,Buyers or sellers. There are others who think somebody else should foot the bill for thier hobby or eat increased expense so that some "hobbiest" some where can enjoy his hobby at a more affordable cost that others end up paying. If you cant afford 10 buck wheather you are a seller or a buyer your in the wrong hobby and its no longer a hobby.There are others still who are into the art of the deal and they are not satisfied unless someone is hurt or comes out the looser. They go to astounding legths and must have thought up some increadable shceme to fuq anothers out of a few dollars. If that is not enough they stalk the victim wherever they go and spoil things for them.

you can usually identify them by thier argument that your time and effort and money are of no consequence to them and that they deserve some compensation or rebate.

the scarry ones are those whos buyer lament evolves into some obsessive compulsive sociopathic disorder that they project on to you as the source for everything wrong with thier life.

walked away from ebay because of it and now I find it here as well. I'm not taking sides but i can understand why some sellers are angry at the waste of time inflicted upon them by wannabe big spenders who are just window shopping or want thier ego soothed. Or can no longer justify the hobby and must seek out "emotional support" from vendors. What happened to thier friends and family support?

my rule is that if by the second round of communication we have not established how much, where and when, I'm wasting time. 10 bucks for 65 cents is a bit much but have some simpathy with sellers as they end up dealing with alot of ruthless psychopathic idiots who are not in this hobby or business but are out to rage against the world. If you read this and seem to be offended then it probably does not apply to you but about 15 % of people we deal with are psycho's and it adds considerable cost to business. Thats why I'm getting out of it. and believe me when I tell you the hobby pays dearly for carrying that 15 %. some of you here on this forum know who you are.


Last edited by Pontirag; 07-20-2007 at 03:04 PM.
  #20  
Old 07-20-2007, 05:05 PM
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I think part of the disconnect is that most on this board view buying and selling parts on Ebay as part of their hobby. When you're in a hobby, the goal is often to do it for little money; time is cheap to the hobbyist.

For our sellers on Ebay - especially the hi-volume sellers - it's their business. When you're running a business, time is money.

We hobbyists don't like (or forget) that the businessman is selling his time as well as his product. I'm including myself in that observation - I wish that everybody on Ebay was my hobby buddy and did favors and helped out all our hobby buddies. Ain't so. Just 'cause I don't like it doesn't mean it was unfair.

I still don't like being taken advantage of, and there are sellers out there who do that. Caveat emptor.

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