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Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product. |
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#1
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parts order
i called in an order for some steering column parts a little past noon today and by late afternoon i received confirmation that the parts were shipping. my order was taken by jamie, he was knowledgeable and very easy to work with. i look forward to receiving the parts to complete a conversion to a tilt steering column on my 65 lemans.
thanks, paul(backn65) |
#2
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Thank you for the feedback!!
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#3
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I had to order an additional part for the column swap, after reading complaining posts about excessive postage from Ames, I was pleasantly surprised that the small spring and plunger came in a small envelope.
I could not get the horn to work with the newly received parts so I called and talked to a tech at Ames, he walked me through the install and got the horn to work. I am sorry that I cannot recall what his name was. Thanks, Paul |
#4
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Once again thank you for the feedback.. And yes we have been experimenting with different shipping options glad we could help!!
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#5
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It's awesome that you guys are doing what's best for the customers to save them money. I had to order a small wire from one of the two major electrical component sources and was charged over $10 to ship an piece of wire a foot and a half long with a couple of plastic connectors. I asked about putting it in a padded envelope to save some money and they said they only ship UPS so they can track shipments. I think they need to check, the USPS has tracking as well.
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#6
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Rear Axle 66 GTO
ordered an axle nearly a year ago
R262 P 1966 to 1970 10 bolt This Axle In the catalog page 266 nothing In the description about the axle being a universal fit axle. 1. the product description should say Universal fit Axle 2. nothing about a spacer in the product description The 66 8.2 10 Bolt early model [ no clip] OE Axle is 29 7/8" and the neck of wheel hub is 2 1/4" in Replacement Axle from Ames is 30" and the neck of the wheel hub is 1 1/4" my Axle was shipped without spacer I called about this And have received the spacer
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Gentlemen put your trust in God, But mind to keep your Powder dry. Oliver Cromwell Michael Hughes Sr 1966 GTO Convertable: Stolen never recovered 1966 GTO Hard Top .30 over 455 4-Speed 3:23 Posi |
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