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Old 07-16-2018, 09:14 AM
John V. John V. is offline
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Join Date: Sep 2005
Posts: 4,765
Default Rheen Heat Pump Reversing Valve Cracked

5 ton Rheem Heat Pump installed 2 years ago. Everything new including new lines for the latest refrigerant type. I recall larger dia. lines were needed.

Suddenly lost refrigerant, quit cooling. Service Tech says the reversing valve is cracked.

$950 for service call, diagnosis, labor, and refrigerant, I guess is reasonable. Part is "free" under warranty.

My question, did I just get unlucky or is this a common issue for Rheem Heat Pumps of this vintage. I can get Model No. if it matters.

I searched on line and saw a known issue for a particular Odyssey unit but nothing specific to the Rheem.

Do I have to worry about the compressor now?

Would it be worth contacting Rheem for any relief on the labor bill?

  #2  
Old 07-16-2018, 07:53 PM
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Simple Man Simple Man is offline
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Join Date: Jul 2008
Location: behind Selldom-Wynn racing, Northern Indiana
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2 years old? Can't hurt to reach out to the company, and see what they say.

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