[grivera]

I have owned several Pontiacs over the years and have been ordering from Ames for a very long time. During the last couple of years, I have placed rather large orders for my 69 Lemans vert and my 66 Lemans. Of course, with orders that include a high number of items, there is always the risk of error on the customer and the vendor. Add to that, items on B/O, drop shipping delays, etc.

Like many on here I have bought some smaller items from other vendors and eBay, but nowhere near the volume I buy from Ames. Other vendors don't have/provide the technical info like Ames does - and none offer free shipping to shows - this is a huge plus as fees for oversize items and body parts can be cost prohibitive.

Finally, a big shoutout to Kyler for helping me along the way with product issues, shipping errors, returns, etc. It's the customer service after the sale that really counts! And I'm not done spending money at Ames yet but wanted to pause and say thanks along the way.

[AMES-TECH]

Originally Posted by grivera

I have owned several Pontiacs over the years and have been ordering from Ames for a very long time. During the last couple of years, I have placed rather large orders for my 69 Lemans vert and my 66 Lemans. Of course, with orders that include a high number of items, there is always the risk of error on the customer and the vendor. Add to that, items on B/O, drop shipping delays, etc.

Like many on here I have bought some smaller items from other vendors and eBay, but nowhere near the volume I buy from Ames. Other vendors don't have/provide the technical info like Ames does - and none offer free shipping to shows - this is a huge plus as fees for oversize items and body parts can be cost prohibitive.

Finally, a big shoutout to Kyler for helping me along the way with product issues, shipping errors, returns, etc. It's the customer service after the sale that really counts! And I'm not done spending money at Ames yet but wanted to pause and say thanks along the way.

Thank you very much for the kind words! I'm glad to hear we've met and exceeded your expectations. That is our goal! Thank you for your continued business and I look forward to hearing from you in the future.

Thanks!
Kyler @ Ames

[nytrainer]

Ordered a dozen or so parts yesterday afternoon using online ordering. Got an email right away to alert me that one item on back order. A couple of emails back and forth with Donovan (beyond excellent customer service) were immediately responded to and I decided to pick up back ordered part in the future at an event Ames will attend.
Best part is that the parts ordered yesterday afternoon arrived at my door in less than 24 hours. Wow!

[AMES-TECH]

Originally Posted by nytrainer

Ordered a dozen or so parts yesterday afternoon using online ordering. Got an email right away to alert me that one item on back order. A couple of emails back and forth with Donovan (beyond excellent customer service) were immediately responded to and I decided to pick up back ordered part in the future at an event Ames will attend.
Best part is that the parts ordered yesterday afternoon arrived at my door in less than 24 hours. Wow!

Thank you for the great feedback! I'm glad to hear we're on top of it. I'll make sure to pass the thanks on to Donovan!

Kyler @ Ames

[propuckstopper]

I would agree that Ames is very good. I have been dealing with them for 30 or more years now. Their service and quality is always excellent. We are lucky to have them in this hobby.