[unruhjonny]

I recently changed phones;
I have tried a couple times to download the newest catalog to this phone, and it doesn’t seem to work.

Maybe apple doesn’t play well anymore?

[unruhjonny]

To clarify (because typing from a keyboard is far superior from the phone);
I know the Ames site changed not too long ago;
I was in the past able to download pdf catalogs directly to my phone.

Assuming this isn't an IOS issue, it appears as though there has been a backend change which is preventing one from downloading catalogs to their (i)phones.

I believe that the old sequence required that the catalog open, then it gets saved to ibooks (the apple pdf folder);
The Ames site right now does a download link, but something seems broken from where I am sitting when using the phone.

I just booted up my older phone, and airdropped the 'F27' (two years old) catalog to this phone - so I have my own work around.

I shared this incase it might be a problem that other customers were having, but not making known to you.

EDIT: I just tested from my computer, the sequence does appear to be different, but it worked on my computer;
The site gives a download link, and therein appears to be the problem for (i)phone users.

Have a great day!!

[AMES-TECH]

Originally Posted by unruhjonny

To clarify (because typing from a keyboard is far superior from the phone);
I know the Ames site changed not too long ago;
I was in the past able to download pdf catalogs directly to my phone.

Assuming this isn't an IOS issue, it appears as though there has been a backend change which is preventing one from downloading catalogs to their (i)phones.

I believe that the old sequence required that the catalog open, then it gets saved to ibooks (the apple pdf folder);
The Ames site right now does a download link, but something seems broken from where I am sitting when using the phone.

I just booted up my older phone, and airdropped the 'F27' (two years old) catalog to this phone - so I have my own work around.

I shared this incase it might be a problem that other customers were having, but not making known to you.

EDIT: I just tested from my computer, the sequence does appear to be different, but it worked on my computer;
The site gives a download link, and therein appears to be the problem for (i)phone users.

Have a great day!!

Thank you for the heads up! We were experiencing some issues on the website and mobile site last week and into the weekend; the web developers were making some changes and this affected PDF downloads. We are now back up and it should work on your phone or computer without issue. I've personally tested both options as of today.

Thanks!
Kyler @ Ames