Summitt Racing

[GreysonWinfieldEsq]

Thanks to Summit for getting my Edelbrock Shocks to me in 2 days. They were also able to tell me if they would work with the Eibach Springs I will be purchasing.

[GreysonWinfieldEsq]

Thanks to Summit for getting my Edelbrock Shocks to me in 2 days. They were also able to tell me if they would work with the Eibach Springs I will be purchasing.

[69fireburger]

I've been dealing with Summit since before I can remember. I've never had even the hint of a problem, just fast, courtious service.

--Bob

[SCOTT ESTERLE]

Thanks for the kind words. We appreciate the Business.

[GreysonWinfieldEsq]

No problem it was a pleasure. Unfortunately for my bank account and fortunately for you I'll be ordering more stuff this month. Thanks again for the great service.

[6t7gto]

i live 1/2 hour from summit.never been there.
i called first,to check on a part,and their phone people are really great.
went to the store and was really impressed. everyone is very helpful and cheerful.after my experience, i sent them an email telling them how great it is to deal with a company like this.
keep up the good work.
david
p.s. i'll be bach!

[robscar]

the few dealings i have had with summit have been very good. i did talk to scott once, he was quite helpful. in fact i just got o box from them this morning. great way to start the day!

[Jack Gifford]

I'm another very satisfied customer of Summitt Racing.
Something all of you may or may not be aware of is that you can buy things from Summitt (and get their good pricing) that are not stocked by them. A number of times I've arranged with a manufacturer to crank out a custom part and asked if I could buy it through Summitt. Most have said "yes" and given me details of what to tell Summitt. Sometimes the items have even been "drop shipped" directly from the manufacturer to me. Great service!

[sharkbite]

I’ve been doing business with Summit for almost 20 years, and could not be more satisfied. When I have had a problem, they have corrected it immediately with out question, given me discounts, and/or free handling. Summit is hands down the BEST mail order company around!

[LeMans70Sport]

I also have always ordered from Summit and recieved excellent service but my latest order and my dealings with Summit has soured my experience lately. I ordered the new TorquerII EFI intake in late February. At the time it was back ordered 2 weeks. No biggie. The delivery date has now changed so many times I've lost count. It may now deliver April 23 but I'm not holding my breath anymore. I've sold my carburated version weeks ago so here I sit and watch the days getting warmer. Scott Esterle replied to an earlier post of mine about the delay and said he could have it dropped shipped from Edelbrock. I e mailed him twice asking him to do that but recieved no reply. I have called three times asking if it was possible to get a no kidding delivery date. Twice I was told someone would call me back on it..no call..the third time I called, the guy said " I don't have to do anything but tell you it's backordered from Edelbrock". I think Summit jumped the gun allowing people to purchase an item that doesn't seem to be ready to sell. You can't order it from Jegs or anywhere else from what I've found. I understand that S*&^ happens but telling me that the problem is being looked into and getting no reply back just frustrates me futher. I'll continue to buy from them because 99% of the time there has been no hassle and its on my porch next day using UPS ground. A good company, I just got burned on this important item. Thanks for letting me vent.

[Jack Gifford]

I just today had my first hint of a problem with Summitt. I've had an MSD part on back-order from them for over a month, so I called MSD to see how soon they would manufacture it. Surprise- MSD said it's on the shelf! They suggested I tell Summitt to call them. When I relayed this to Summitt, they seemed hesitant to call MSD, and said they would get back to me, but no call today; hopefully tomorrow.

[SCOTT ESTERLE]

Lemans, I never received one email from you.

Pontiac Jack- Email me with your inv# & part# on order & i'll look into it.

[email protected]

[SCOTT ESTERLE]

Lemans, We did not jump the gun. We have already filled two orders for this intake before you placed your order. We have a policy that we will not sell a new part if it is not avail from the manufacture. Edelbrock also will not give us pricing on a part that is not yet on the shelf. It appears Edelbrock sold there first batch & now we are just waiting for them to make another run on these. I do have an email into Edelbrock for you to try & find out what kind of time frame they have. If you ever need anything you can email me or call me. My ext is 6225.

[SCOTT ESTERLE]

Lemans, Edelbrock just got these in stock & shipped are order out on April 7. They do have more instock so i'm setting your order up to ship from Edelbrock direct to you. I would give it 5 to 7 Business days.

[LeMans70Sport]

Scott, I emailed you using the address which you gave me in a previous post. I checked my address book and its the same as the one you list here so I can't explaine why you didn't recieve it. I didn't get an undeliverable notice so it went somewhere. I find it curious that it took a public forum to finally get the ball rolling when multiple contact to Summits customer service went ignored. In any case, thank you for your assistance. In 5-7 days all will be forgiven.

[LeMans70Sport]

Scott, Not to beat a dead horse but if you never recived my emails with my customer number, order# etc. which I had included in my emails to you, how is it getting paid for and how did you get my address?..hhmmmm http://forums.performanceyears.com/groupee_common/emoticons/icon_smile.gif

[SCOTT ESTERLE]

First of all if you look me up by my name you will see i take care of the Pontiac people. Secondly i looked you up by the part#. Since your listed as living in Scotts Michigan & we only had one order for that intake going to Scott's Michigan it wasn't to hard to figure out. I answer every email i get. Now i do know that there are some email addresses for what ever reason i don't rec there emails. I can't receive the emails that my mother sends from her work place for some reason. I've had my work email checked & they claim there are no blocks on my email. You can also email me at [email protected]'m sorry this didn't get taken care of sooner but its hard to help someone when you don't rec there emails. Again i apologize.

[SCOTT ESTERLE]

To answer how its getting paid for. It would be billed to the cc that was used on that order.

[LeMans70Sport]

Works for me Scott. Thanks again for taking care of it.

[Jack Gifford]

Scott- sent e-mail to [email protected] earlier tonight.

Jack Gifford

[SCOTT ESTERLE]

Jack, I did rec your email & i've replied back to it. Thanks Scott

[tdavidl]

[QUOTE]Originally posted by Scott Esterle:
... I answer every email i get. Now i do know that there are some email addresses for what ever reason i don't rec there emails. I can't receive the emails that my mother sends from her work place for some reason. I've had my work email checked & they claim there are no blocks on my email. ...QUOTE]

yep, happens to me aslo. i have two clients that for some reason i do not receive their emails, our tech dept has looked into everything on this end & they're still scratching their heads. it does happen.

[SGTGTO]

I've dealt with Summit a few times, always quick and painless, great prices too!

Couple questions for Scott if you could answer them....Senario.. my girlfriend ordered me some parts from summit for Chirstmas..

1. Koni shocks.. only lifetime warranty for the purchaser? Or can I get them replaced?

2. I got 8 of the Walker 3in SS exhaust clamps.. I can't use them. They are for butt-ends. I need the lap joints, can I send them back and trade em?

Thanks for the great service though.

Jake

[SCOTT ESTERLE]

sgtgto, Send me an email with your information & i'll look into it for you.

[PMDRACER]

A couple of months ago I bought some new axles and decided to go with the Moser retainer plates. Called Summit and ordered them. Had them in 2 days. Unfortunately, they sent the wrong ones.
Called them, purchased the correct retainers and they sent sent them next day air on their dime.
Sent back the wrong ones a week later and I was refunded for the parts and the original shipping.
Can't beat that.

[73LeMans]

Summit rocks!! Just droopped about 2k there in tghe last month. New carb, new clutch, new mufflers.... Always top notch service. The way a company should be run.

BTW - the search engine on the Summit site is second to none. Its almost inmpossible to get the wrong part now! Thank the web services team for me please!

[Silver Judge]

I've bought a few things from Summit and they are great!
Scott is very good, knows pontiacs, and recommends good workable solutions to the occassional problems that we face. I had a centerforce clutch wear out prematurely (due to a combination of heavy use and oil fouling from a leaking rear main seal). I wanted a different clutch and Scott recommended the RAM series. Well, I got the RAM clutch and that thing's a beast http://forums.performanceyears.com/groupee_common/emoticons/icon_eek.gif
Thanks Scott for the solid recommendation !

[Bull]

Scott, I'm sending you a PM. A guy on another website I frequent is havig some bitter feelings about an order, and I thought you might want to know so you could look into the problem.

[SCOTT ESTERLE]

Dave, I haven't rec anything from you yet.

[SCOTT ESTERLE]

Ok Dave i got it. I'm actually the one who shipped the correct air filter to that one guy Sat delivery. I'll check into the other guys problem Monday.

[Bull]

Cool, Scott. We're lucky to have you! http://forums.performanceyears.com/groupee_common/emoticons/icon_biggrin.gif

Weird that you didn't get my PM right away...I sent it right after posting here.

[Jack Gifford]

Scott- Received magnets today, sent you e-mail.
Thanks for the help!

[showgoat67]

I love summit they are the best to deal with and they sponsor a pontiac also so you got to love that.Thanks summit for being there when we need you.

kenny

[SCOTT ESTERLE]

Jack, A day after i got your order set-up to dropship we received them in. How's that for luck. I'm glad you received them & sorry for the delay.

Kenny, Thanks for the comments. We appreciate the Business.

[MoJo]

Scott, are you doing the Ebay sales?. I just noticed that Summit has been selling on Ebay since 12/04. The shipping cost looks familiar http://forums.performanceyears.com/groupee_common/emoticons/icon_wink.gif

[Jack Gifford]

Scott- You've got mail- again!

[soon2b2ltmp]

Summit Racing. What can I say? Great folks. Bought a replacement carb from them, and went on perfectly. Their tech support knows their stuff!

[SCOTT ESTERLE]

Jack, You should be squared away. Sorry about the problems.

[ChrisTransAm78]

Scott & Summit rock!

[Jack Gifford]

Scott- after waiting 2 1/2 months for SCE to make my head gaskets, I was REALLY worried that they might have been shipped to someone else. I sure hope you're right, and that they're on their way to me!

[SCOTT ESTERLE]

Jack, I had them in my hands. They shipped yesterday.

[Jack Gifford]

Scott- That's good news about the head gaskets.
UPS left a pick-up notice on my door this morning before I was up. As I told you, I'd just as soon keep the exhaust gaskets, so I didn't have them ready for pick-up. Is there some way Summit can simply bill me for them? If so, I'll just ignore the UPS pick-up. Let me know.
Thanks, Jack Gifford

[SCOTT ESTERLE]

Jack, I have sent you an email. Just ignore the call tag.

[Jack Gifford]

Received your e-mail.

[Jack Gifford]

Scott- I actually have the head gaskets in hand!
Thanks!
(Now I need to learn to spell Summit with just one 't')!

[Bad Karma]

I posted a long winded post about summit verse jegs and I can say Summit is the best. Next Time I have an order I will use scott and know it will be right. Now scott are you gonna get them to start a seperate pontiac section like the Mopar and msutang guys? I mean geez even the Sport compact rice burners have thier own section!!!!!!!!!

[jeffsgto]

I have been buying from Summit for the past 15 years and have nothing but good things to say about them. I live in PA and have my items within 2 days, often even the next day. The staff is friendly and helpful. I just got some stuff last week and they even threw in a free hat. I would, however, as mentioned like to see them carry a few more pontiac items.

[Formyla]

I get a lot of stuff from Summit also.
I find it strange that with so many Firebirds manufactured in 1979 that there are so many parts NoT made for that year such as the Goodyear Hi-Miler hose kits.
back to thread subject:
Summits online search engine is light years ahead of others. Makes it way more easier to find what your looking for.
Jegs has been frustrating/aggrivating.

[jim69bird]

Yep, summit is a good place to get parts.

always fast, on time, and never a problem.

[60man]

Just to add my .02 cents worth.. First off. Scott is honest and doesn't play games with customers. He's bailed me out twice at Norwalk now. He brought some parts to me I really needed to race at Norwalk. UPS delivery time was questionable.. He didn't have to do this but I appreiated it very much..no parts= no race.