Kudos to PY!

[Redfed]

I recently placed an online order with our sponsor. Two days later, I received an email that the part was backordered for 2 to 3 weeks and asked if that would be OK. I replied that would be no problem, and very shortly I received an email telling me the part would be sent as soon as it arrived. I compare this to my experience with another vendor, whom I called three times to check on an order status, and was finally told that one of the items two items was on BO. Had I not called, I would not have known the part wasn't going to make it with the original order until I saw the packing slip.

PY also responded quickly to an email regarding applicability of one of their parts. I'm still waiting on a response from the other vendor to the question emailed on August 25.

Great service, PY!

[baron_]

true

quite a few of the other joints will tell you it's in stock regardless of whether it is (paddock)

and then (paddock) will tell you it'll be in stock in a week
and keep extending that 'week' indefinitely

[GoatGlider]

i definitively agree that PY has a very friendly and conveniant customer service. just the fact that they answer any mail earns gold!

i order my parts from overseas and this is very important to me.

they also give me the choice to use a more affordable shipper than UPS as an alternative that takes a little bit longer, but the also ship with UPS whenever i wish.

AND they are able to pack my items just perfect.

A+++ to PY!!!

[firebirdcrazy1959]

py was at e-town selling.asked about a part,guy says how much do you want to pay.i say $??,he says ok.i almost passed out.i paid 1/3 of the price for a new part.way to go PY.i was friends with paul spotts when he was with them,they still are the best pontiac parts guys out there.were else can you name your price for a new part,and get it.thanks larry.

[retrojoe]

I'm glad to hear others have good luck with PY, I on the other hand am growing displeased with the service and quality of parts I have received from them. Sorry to say!