Custom Autosound
 

i purchased a radio/cd-changer combo from custom autosound.

it will not work, so i need a repair of it.

the dealer and the package documentation tells to ask custom autosound directly in such a case, but...

i cannot reach them! i tried their mail adress [email protected] but it does not work. i tried the fax number found in the package.

and since i life in switzerland/europe, i cannot call a "800-number" in usa.

does anyone know one of these guys??? or a contact?

What is the 1 800 Number I can call them for you if needed. I'll do what I can to help ya.

I sent you a few emails and I should hear back from them on monday If not I will call again for ya. We will get this worked out no worries!

after all (and half a year), the helped me!
since it was not possible to reach them by mail or fax, i blindly sent my radio in a package over the ocean...
and they replaced it in warranty, sent it back with UPS with no costs for me - and now i have the music playing!!!

Glad to hear it. If anything like that happens again, get one of us in the US to try to get ahold of them for you.

Bryan

Now that is customer service!!!!!

I was on the fence about buying one of their systems..Not Anymore!!!