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#1
08-27-2005, 01:32 PM
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Custom Autosound
i purchased a radio/cd-changer combo from custom autosound.
it will not work, so i need a repair of it. the dealer and the package documentation tells to ask custom autosound directly in such a case, but... i cannot reach them! i tried their mail adress [email protected] but it does not work. i tried the fax number found in the package. and since i life in switzerland/europe, i cannot call a "800-number" in usa. does anyone know one of these guys??? or a contact?
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Robert my goat and my wife: both are beloved, both are reliable and both are expensive! |
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#2
08-27-2005, 02:17 PM
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What is the 1 800 Number I can call them for you if needed. I'll do what I can to help ya.
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72 Lemans 
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#3
09-03-2005, 02:58 PM
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I sent you a few emails and I should hear back from them on monday If not I will call again for ya. We will get this worked out no worries!
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72 Lemans
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#4
04-27-2006, 09:57 AM
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after all (and half a year), the helped me!
since it was not possible to reach them by mail or fax, i blindly sent my radio in a package over the ocean... and they replaced it in warranty, sent it back with UPS with no costs for me - and now i have the music playing!!!
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Robert my goat and my wife: both are beloved, both are reliable and both are expensive! |
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#5
04-27-2006, 03:02 PM
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Glad to hear it. If anything like that happens again, get one of us in the US to try to get ahold of them for you.
Bryan |
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#6
04-27-2006, 03:49 PM
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Now that is customer service!!!!!
I was on the fence about buying one of their systems..Not Anymore!!! |
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