Before you buy an auto part from
Advance Auto Parts - check to see
if your part can be returned.
There is is
long list of auto parts that
are
non-returnable
(even if they are defective when you buy them).
This includes many parts that have a
one year or lifetime warranty at other
retail auto parts stores like Autozone
and O’Reilly Auto Parts.
Recently I need to purchase a replacement
IPR (injectior pressure regulator) valve while
on the road in Batavi, New York.
The only place that had it in stock was
Advance Auto Parts - I bought one and
installed it - it was NIB in sealed plastic
and labeled “ Made In USA “.
My diesel truck idled roughly after
I installed the Adbvace part but would
smooth out at highway speed - I made
it to Iowa - had my mechanic there pull
it and put it a lifetime warranty one from
O’Reilly Auto Parts a few days later
that was a different design - also
NIB and labeled “ Made In America “.
I looked at the valve from Advance Auto Parts.
It was coming apart.
I took it to the Advance Auto Parts in Iowa.
Showed it to the female store manager.
She refused to return it.
She referred me to their website return
policy here:
@
https://aapretail.my.site.com/s/arti...%20be%20denied.
Eventually - with persistence - I was
able to return the IPR valve at a later date.
I will not buy anything else at
Advance Auto Parts.
Jim