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| Pontiac Business Entities Exchange Sources, Compliments and Grievances in regard to Pontiac parts or services rendered by an individual or business. |
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#1
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Just dropped @ another $1200 with Dave @ Right Stuff. Stayed open late to pull my order on night of their Christmas Party,[I didn't know they were closing early, sorry] shipped what they didn't have for free. So far, everything fits. Good people!!! Thanx Ron
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"The great obstacle to discovery is not ignorance...but the illusion of knowledge." Daniel J. Boorstein "Gas is STILL your cheapest thrill!" Your opinion of me is none of my business. |
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#2
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Well, Since i started this thread, I dealt with "Right stuff" while they screwed up and sent me parts I couldn't use, (Wrong caliper bolts, front line that was missing a bend,) all I had to do was call them, and they shipped me the correct parts, FREE of Charge!and next day shipping too!there shipping department needs some work, but there customer service people were very good to work with!
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#3
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I replaced all of the soft and hard brake lines on my LeMans. Went through Right Stuff also. All was good except the line from the distribution block to the master cylinder (they sent one for power brakes instead of manual). I called up and they immediately sent another and didn't even want the incorrect piece back (didn't even take it out of the bag). They were very prompt in correcting my issue. I'd recommed them ...
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1971 GTO 455 H.O. Ram Air Nordic Silver - Black |
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#4
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every company has growing pains, and RS is no exception. When I started dealing with them, it was Dave...that's it! Then he hired a helper, who has since started another business of his own. Dave now has several younger folks employed, and, yes, they are learning and not yet quite as knowledgeable. If you must have your parts with NO possibility of errors, maybe you could pray, as I know of no other infallable sources. As far as helping out, I have experienced what it seems most others have. Be civil about it and they do there best to satisfy. This has been my experience, anyway. Good luck. Ron
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"The great obstacle to discovery is not ignorance...but the illusion of knowledge." Daniel J. Boorstein "Gas is STILL your cheapest thrill!" Your opinion of me is none of my business. |
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#5
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I spent so much time and money trying to get the disc brake kit to work from them it isn't even funny! They still owe me parts.....I finally had to do it all myself and spend more $$$ to make it right.
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"It beats pickin' cotton and waitin' to be forgotten" |
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