[NeighborsComplaint]

What exactly has been done up to this point? Is the owner getting mixed signals from you and the insurance company (i.e. you expecting a complete repaint vs. the insurance co. paying for a partial paint and blend)?

It sounds like a complete disconnect somewhere. Money is usually the motivator. Not enough money, no motivation to finish. You know the shop guys would rather be working on your car than fitting GoldenStar sheet metal on Toyotas and whatever else rolls in. You are an insurance job and insurers rank their shops on job duration and timely delivery to the customer. I am surprised that Haggerty has left you out to dry.

I had a new deck lid installed, rear quarter/sail panel joints smoothed, rear filler panel media-blasted and surfaced, patch panels welded in the rear window glass frame, the class channel medial blasted, the entire roof taken down to bare metal and then painted from the roof and quarters back in 3 months time and I was having a hissy fit. You should be losing your mind with shop and threatening with every legal recourse you can.

People laugh when I tell them I have State Farm but I have an agreed value policy just like Haggerty and am covered anywhere I choose to drive the car. My recent hood pop-up carnage is an example. State Farm is covering it with no deductible even though a mechanical failure caused it. While waiting for the hood, the shop held up it's estimate for the claim, not knowing what incidentals would be incurred (cut out scoops, install hood pins as recommended by the manufacturer, etc.). State Farm has been up their butt issuing letters requesting estimate paperwork to be filed and the claim to be resolved post-haste. I can't say enough good things about State Farm.